A comprehensive Digital strategy combines survey data with information from supplemental tools to contextualize and enrich feedback, combat survey fatigue, and minimize disruption to the customer. One such tool is Session Replay technology, which allows CX teams to...
During confluence, our flagship Experience Management summit, commonFont hosted a group of expert practitioners for a panel discussion on Employee and Customer Experience. Our panelists dug into the challenges and opportunities Experience leaders face as they work...
commonFont’s clients and community gathered in Bozeman Sept 12-14 for confluence, our flagship Experience Management Summit. During the event, attendees built lasting connections, performed a hip-hop loop with award-winning artist Supaman, and left inspired to apply...
BOZEMAN, August 2022—commonFont, a female-led technology services and consulting firm serving enterprise Customer and Employee Experience teams, today announced it was named to the Inc. 5000, a list of the nation’s fastest-growing private companies. This is the 5th...
We can’t wait to celebrate, connect and promote women in Experience Management at our upcoming client and community event! As we developed key themes and areas of focus for confluence, commonFont CEO Abby Schlatter recognized an opportunity to connect and...
