By Matt Fulton Think about this: Over the course of your life, you will meet about 80,000 people. Of those, you might remember or have some sort of ongoing reciprocal engagement with 600 of those people. And close relationships? Perhaps 50 qualify. People who know and...
The Fountain
Human Understanding at Scale: How AI Revolutionizes Customer Relationships
By Matt Fulton Think about this: Over the course of your life, you will meet about 80,000 people. Of those, you might remember or have some sort of ongoing reciprocal engagement with 600 of those people. And close relationships? Perhaps 50 qualify. People who know and...
commonFont Named for 3rd Year to Inc. 5000 List of America’s Fastest Growing Companies
For the 3rd Time, commonFont Appears on the Inc. 5000, Ranking No. 2,467 With Three-Year Revenue Growth of 167 Percent NEW YORK, August 12, 2020 – Inc. magazine today revealed that commonFont is No. 2,467 on its annual Inc. 5000 list, the most prestigious ranking of...
commonFont Makes $500,000 Donation to HRDC’s Griffin Place
Donation Supports Future Home of HRDC’s Initiatives Addressing Hunger and Homelessness HRDC announced a $500,000 contribution from commonFont, a technology services company headquartered in Bozeman and a community partner to HRDC. The contribution is in...
Leader in Entertainment Revamps XM for the Return of Live Shows
Our client is known for producing live events that connect fans with the artists that move them. After enduring an extended pause due to the COVID-19 pandemic, the entertainment company re-engaged in managed services with commonFont to better understand guest...
DEI at commonFont
commonFont's Commitment to Diversity, Equity, & Inclusion BOZEMAN, MT and PROVIDENCE, RI, Mar. 1, 2021 – In keeping with our mission to serve clients, employees, and community, commonFont is committed to advancing Diversity, Equity, and Inclusion (DEI) within our...
A well known investment management company diversifies their feedback program
Our client has a stellar reputation for empowering their customers through a client-first culture. But in the age of experience, you need more than an annual relationship survey to track CX across multiple support channels. They turned to commonFont to help expand...
Imperfect Foods
Today’s best-in-class experience management programs rely on a steady stream of comprehensive, real-time customer data in order to contextualize outreach at critical moments in the customer journey. Integrations between XM platforms and other customer-centric...
commonFont Opens East Coast Office in Providence, Rhode Island
commonFont (www.commonfont.com), a leading provider of Experience Management (XM) program and technology services, has expanded to open an East Coast office in Providence, Rhode Island. "commonFont is thrilled to add a physical presence on the...
commonFont Named A Top 50 Best Place to Work by Outside Magazine
commonFont ranked #24 on Outside Magazine's 50 Best Places to Work in 2019 list based on results from an employee engagement and satisfaction survey and an employer benefits questionnaire. Developed in collaboration with Best Companies Group, the 2019 Best Places to...
commonFont Named for 2nd Year to Inc. 5000 List of America’s Fastest Growing Companies
NEW YORK, August 14, 2019 – Inc. magazine today revealed that commonFont is the 6th fastest growing company in Montana and No. 2424 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. This is the second year in...