Employee Experiences That Resonate and Retain
Understand and act on key drivers of Employee Experience for better retention, engagement, productivity, and customer-centricity.
Browse Employee Experience
Transform EX for Peak Performance
Tomorrow’s leaders will champion a continuous, intelligent approach to employee listening—from onboarding to exit—to deeply understand and empower their most important stakeholders: their people.
Expert Solutions For EX Challenges
Connect Disparate Data Sources for a Holistic Employee View
Connecting data points, identifying root causes, and presenting insights that matter can be challenging, leading to cycles spent on reporting instead of acting. We help connect disparate employee data sources—from engagement surveys to HRIS data, performance reviews, communication platforms, and even passive signals (with ethical guardrails and employee trust paramount)—enabling you to gain a clear understanding of employee sentiment and drive improvements.
Engage Internal Teams to Take Action
Getting managers to act on employee insights is a hurdle if they don’t see how EX initiatives impact their daily tasks or departmental goals. We frame EX initiatives with clear business outcomes, designing programs and governance to empower managers with the skills and tools needed to drive impactful, cross-functional action. This fosters a culture where every leader owns EX.
Implement or Migrate EX Technology
The process of implementing new EX technology can be time-consuming and resource-intensive, diverting focus from core EX improvements. As a Platinum Partner of Qualtrics, we optimize this transition by applying over a decade of change management experience and expert guidance to increase ease, reduce time-to-value, and ensure seamless platform adoption and sustained ROI from your technology investments.
Prove EX ROI For Lasting Impact
EX programs that are disconnected from tangible business results risk challenges in securing budget and elevating EX to a strategic imperative. We equip organizations to build compelling business cases by linking insights directly to financial and operational outcomes and transforming high-level metrics into actionable strategies for improvement. Our guidance keeps your programs effective long-term, enables you to evolve with changing needs, and boosts return on investment.
Powerful Engagements That Accelerate EX
Accelerate EX with expert guidance and seamless execution at every stage of your Employee Experience journey.
EX Services & Solutions
Employee Listening (EX) Platform Implementation/Migration
Empower your organization to truly hear your workforce. We implement engagement surveys, lifecycle surveys, 360 reviews, and more. This includes full platform setup or migration, enabling you to gather employee feedback, gain a clear understanding of employee sentiment, and take action.
Ongoing EX Services
Ensure your EX investment delivers continuous value. We offer ongoing guidance and program evolution, with expert consultation, program enhancements, and dedicated management to ensure lasting impact.
Our Work
Client Stories and Insights
AI-Powered Comment Analysis for Rapid Experience Improvements: A Public Sector Client’s Success Story
A public sector client faced operational challenges in manually categorizing and reporting unstructured customer data from various channels, including their primary service portal. This manual process hindered their ability to quickly identify trends and intervene...
Enhancing Employee Engagement: How a trusted brand in healthcare transformed their employee experience program
commonFont helped a leading health insurer increase flexibility & align toward best practices in employee experience (EX). The Challenge: A leading health insurer needed to update their employee experience program to unlock new insights and uplevel their employee...
The Power of Listening: A Client’s Journey from High Drop-off Rates to Relationship Saves
The Challenge Our client, a leader in global branded payment technology, identified a transactional channel with significant revenue growth opportunities and high drop-off rates where qualified leads and new accounts dropped out of the purchasing funnel. The Approach...